Guidance and resources to help you make the most of social media channels.
Stepping up your social media workshop
Podcast of Katie Byrne’s Community Comms Collective workshop on social media (16 September 2016).
Social media policy
Guidance and examples on how to write a social media policy from Hootsuite (social media management software company).
Social media and other comms
Article from CharityComms on how to plan social activity to align and integrate with your other comms.
Managing negative social media
Blog post from Social Media Week on how to respond to negative comments on your social media pages.
Comparison of social media platforms
Impact Branding & Design's break down of the key social media platforms
Social media in government
Guidance to encourage best practice social media use by government agencies. Provides useful templates and tools for planning and gives an overview of the strengths, weaknesses, benefits and risks.
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