Who we are

We’re comms people volunteering our time to help community organisations communicate better.

From communications directors to recent graduates, we’re experts in writing, editing, social media, web usability, strategy, internal communications, media, stakeholder relations, marketing communications, change communications, branding and more.

Some of us work full-time, others part-time. Some of us contract, some of us are studying. Others are taking a career break or at home with kids. One thing we have in common is that we all want to give some of our time – even just a little – to help boost the efforts of the amazing organisations working in our communities.

You can see a list some of our volunteers in People helping others and more on the work they’ve done in Case studies.

Getting to the heart of the matter…

Our vision:
Connected communities for a stronger New Zealand.
Our mission:
Volunteering our skills and time to help the community sector communicate more effectively.
Our values:
Give a boost | Step up | Keep it simple | Have fun

Founders and trustees

Gail Marshall and Sue McCabe set up the Community Comms Collective in Wellington in 2013, hoping to harness the generosity of communications people and achieve more than they could through their individual efforts. They are the founding trustees of the Community Comms Collective Charitable Trust. In 2017, Louise Lum joined Gail and Sue on the Trust Board.

Our team

Our services are managed by volunteers in Wellington and Auckland who bring valuable knowledge, experience and connections to their work ‘helping people help others’.

Gail Marshall

Gail is a communications freelancer with around 20 years' experience across the public, private and NFP sectors. Gail dreamed up the collective based on her experience that comms people are always keen to bounce ideas around and apply what they know to new situations. She figured that given the chance they'd be up for sharing that expertise with community organisations. And that collectively we could achieve a lot more than as individuals – meaning any time people had to give was valuable. Running the collective is part of her jigsaw puzzle approach to work and life – a very important border piece!

Sue McCabe

Sue has a background in communications but generally likes to keep her work as diverse, challenging and flexible as possible. Sue has been a volunteer, like forever. She’s convinced that inside every New Zealander is a volunteer itching to get out and give – and that the collective offers a great way to free this inner being. Sue’s a staunch advocate of the power of and greater potential for the community and voluntary sector to work in partnership with government and corporates to make New Zealander an even cooler place to live in.

Louise Lum
Matchmaker (Web Usability)

Louise loves helping organisations make their websites relevant and easy to use. Her career path went from a ballet stage towards business, communications and IT studies, followed by work in the public sector. In March 2017 she received a special commendation in the Technology Volunteer of the Year category at the TechSoup NZ New Zealand Charities Technology Awards. Other hats include mother of two and consultant at Taskusability.co.nz.

Rachael Cox
Rachael Cox
Matchmaker (Wellington)

Rachael is a former reporter and Beehive press secretary who has spent the last few years in various contract roles in a range of government agencies around Wellington. Outside of work Rachael enjoys exploring the South Island's backcountry with her husband and hanging out with her miniature schnauzer. Rachael wanted to volunteer in recognition that specialist communications advice is often out of reach for many NGOs and the positive difference a little bit of comms support can make for many of the fantastic grassroots organisations out there making a difference in Wellington.

Anna Griffiths
Matchmaker (Wellington)

Anna has been a volunteer with the collective since the get go. She reckons it’s a wonderful way to help organisations that serve our communities – every volunteer makes a difference directly and that’s a great reward. Anna’s a marketing and comms professional who has worked across the private, public and not for profit sectors – a large chunk in the finance sector with a focus on financial literacy. The work she’s loved most has been in social marketing, because it’s about encouraging people to do things that will benefit them as individuals, as well as benefiting our communities.

Margaret McLachlan
Margaret McLachlan
Matchmaker (Wellington)

Margaret has been working in marketing and communications for about 20 years, including in local and central government and not-for-profit organisations. She’s currently the Communications and Marketing Manager of the Institute of Public Administration (IPANZ) – a membership organisation offering seminars and networking for the public sector. She was the chair, for several years, of Mothers Network, an organisation which runs support groups for new mothers. She’s pleased to help connect community organisations with willing and able volunteers.

Miranda James
Matchmaker (Auckland)

Originally a journalist, Miranda has 17 years of senior communications experience under her belt, in the UK and New Zealand. Having worked across the public, private and not-for-profit sectors she’s familiar with the struggle for capability many community organisations face. When she came across the collective it struck her as an ingenious solution – and a great way to connect with inspiring people.

Kristy Thompson
Kristy Thompson
Matchmaker (Auckland)

Kristy is new to the matchmaker scene, bringing with her more than 15 years of experience in internal comms. Working in both New Zealand and the UK, she currently leads a team of comms gurus working across the Asia-Pacific region and loves the challenge understanding different cultures, languages, and thinking brings. She’s chuffed to be giving back to the community and believes the work the comms collective is doing is magical.

“ Asking for help of the collective was one of the best decisions we have made and we tell everyone we meet to use this fantastic support! ”

Natasha McDougall,Parkinsons New Zealand