Guidance and resources to help you make your website user friendly.
Website development plan template
When developing or redeveloping a website, start with a plan! This template has suggested headings, guidance, examples and resources to help you prepare a website development plan.
Website usability guidelines
Usability.gov is the leading resource for user experience (UX) best practices and guidelines.
Website usability workshops
Louise Lum’s presentation slides for her Community Comms Collective workshops on website usability (4 April and 30 July 2014).
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Make your website work harder for you
(PDF 824kb)
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Make your website work harder for you – beyond the home page
(PDF 1.5mb)
Website accessibility resources
A range of website accessibility guidelines and tools.
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NZ Government web accessibility standard
(digital.govt.nz)
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Website accessibility resources
(webaim.org)
Writing for the web
Useful information on the whys and hows of writing user-friendly website content.
Website builder tools
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