Guidance and resources to help you make the most of social media channels.
Best practice social media for non profits
Resources on getting the most out of social media.
Note: You need to supply your email address to receive the full report (in PDF) by email.
Developing an online engagement strategy
New Zealand Government guidance on engaging with your stakeholders online, including a step-by-step guide on developing a strategy and principles of online engagement.
Social media policy
Guidance and examples on how to write a social media policy from Hootsuite (social media management software company).
Resources on how to collaborate with social media influencers to grow support for your cause.
Social media integration
Article from CharityComms on how to plan social activity to align and integrate with your other comms.
Managing negative social media
Blog post from Social Media Week on how to respond to negative comments on your social media pages.
Comparison of social media platforms
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