Guidance and resources to help you make your website user friendly.
Website development plan template
When developing or redeveloping a website it's a good idea to start with a plan. This template has suggested headings, comments, and examples to help you prepare a website development plan. You can also see how it all comes together in the example provided.
Website usability guidelines
Research-based usability guidelines that ensure sites are easy to use – compiled by the U.S Department of Health and Human Services.
Website usability workshops
Louise Lum’s presentation slides for her Community Comms Collective workshops on website usability (4 April and 30 July 2014).
Website accessibility guidelines
A great selection of accessibility guidelines and tools – compiled by WebAIM, a non-profit organisation based at the Center for Persons with Disabilities at Utah State University.
Writing for the Web
Useful information on the whys and hows of writing user-friendly website content.
Website builder tools
The current generation of website builder tools are very powerful and make it straight forward and cost effective to ensure your website looks great, is mobile friendly (so important in the age of the smart phone) and easy to maintain. Here are some comparisons of popular website builder tools.
Website development research
A research report by Louise Lum (CCC matchmaker and consultant at Task Usability) exploring the barriers to website development for not-for-profit organisations. It defines and summarises the key issues, provides ideas for solutions and factors for success.
Back to Resources