Guidance and resources to help you make your website user friendly.
Website development plan template
When developing or redeveloping a website, start with a plan! This template has suggested headings, guidance, examples and resources to help you prepare a website development plan.
Website usability guidelines
Usability.gov is the leading resource for user experience (UX) best practices and guidelines.
Website usability workshops
Louise Lum’s presentation slides for her Community Comms Collective workshops on website usability (4 April and 30 July 2014).
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Make your website work harder for you
(PDF 824kb)
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Make your website work harder for you – beyond the home page
(PDF 1.5mb)
Website accessibility resources
A range of website accessibility guidelines and tools.
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NZ Government web accessibility standard
(digital.govt.nz)
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The complete guide to website accessibility requirements
(yoyodesign.com)
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Website accessibility resources
(webaim.org)
Writing for the web
Useful information on the whys and hows of writing user-friendly website content.
Website builder tools
The current generation of website builder tools are very powerful and make it straight forward and cost effective to ensure your website looks great, is mobile friendly (so important in the age of the smart phone) and easy to maintain. Here are some comparisons of popular website builder tools.
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The best website builders: Build well, build fast
(cloudwards.net)
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Wix vs Squarespace vs Virb vs Weebly vs Jimdo vs WordPress Theme Builders
(codeinwp.com)
Website development research
A research report by Louise Lum (CCC matchmaker and consultant at Task Usability) exploring the barriers to website development for not-for-profit organisations. It defines and summarises the key issues, provides ideas for solutions and factors for success.
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